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industry insights

Social Media Strategies: Supporting Customer Service

Providing good customer service is important for every company. While most companies think they do a good job at responding to customers’ issues, customers don’t generally share that opinion. A recent study by Bain and Company shows that while 80% of companies believe they deliver superior customer service, only 8%

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Soft Spot to Land: Optimizing Landing Pages

They say time flies and that’s especially true when it comes to the amount of time you have to connect with someone who arrives at your website’s landing page. The opportunity to grab a visitor’s attention lasts for 2-5 seconds before they go elsewhere, perhaps to your competitor’s website. That’s

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Implement a Strategy for SEO Success

In search engine optimization strategy, there is no fix-all solution. Each brand and website has unique characteristics requiring different attention-points, key words, and content marketing. Despite website differences, however, there are a few key strategic elements every brand should implement in their SEO strategy in order to be successful.

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SEO in Today’s Internet Marketplace

Search engine optimization (SEO) has taken off in the digital age of Google and the demand for immediate information. Brands are scrambling to get their page at the top of the results, hoping for more clicks, more impressions, and, ultimately, more revenue. Not only will good SEO bring more hits,

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