There are those who think when the government regulates business, it stifles productivity. Others think regulations protect us all from unscrupulous companies that would sell horse meat labeled as prime rib. The internet—home to Lonelygirl15, Craigslist, internet dating, and fake news—has never lent itself to regulation. The Federal Trade Commission (FTC), however, has recently taken notice of this lawless landscape and is trying to bring at least a semblance of accountability to one area of the internet.
A few years ago, businesses began hearing the social media hype. Common knowledge said that businesses not on social media would be left behind, so your business got on Facebook and Twitter and you expected sales to go through the roof, but nothing changed. Sales didn’t increase one bit. Were you expecting too much from social media? Was the hype just a marketing scheme created by Mark Zuckerberg? The answers are probably Yes and No, respectively.