Providing good customer service is important for every company. While most companies think they do a good job at responding to customers’ issues, customers don’t generally share that opinion. A recent study by Bain and Company shows that while 80% of companies believe they deliver superior customer service, only 8% of these same companies’ clientele would agree.
They say time flies and that’s especially true when it comes to the amount of time you have to connect with someone who arrives at your website’s landing page. The opportunity to grab a visitor’s attention lasts for 2-5 seconds before they go elsewhere, perhaps to your competitor’s website. That’s why it’s so important to create a landing page which grabs attention and keeps it.
In search engine optimization strategy, there is no fix-all solution. Each brand and website has unique characteristics requiring different attention-points, key words, and content marketing. Despite website differences, however, there are a few key strategic elements every brand should implement in their SEO strategy in order to be successful.
Search engine optimization (SEO) has taken off in the digital age of Google and the demand for immediate information. Brands are scrambling to get their page at the top of the results, hoping for more clicks, more impressions, and, ultimately, more revenue. Not only will good SEO bring more hits, customers, and target audience members, but it will also get your company on the map. However, an over-aggressive approach to SEO or a misuse of key words for the sole purpose of being at the top of search engine results will deteriorate your brand’s reputable internet presence.
When developing a brand website, it can feel like the costs of creating a site outweigh the benefits. Maintaining a web presence can be an expense but with heavy traffic brought in by search engine optimization (SEO), websites become an essential tool for marketing and business success rather than a financial and time-consuming burden. However, attempting SEO without a plan or with an overly aggressive approach can limit your chances of achieving, and maintaining, a spot on the top of the search engine results for your site.